Last updated: 10 November 2026
These Terms & Conditions ("Terms") apply to your use of the Comvexa website and services. By using them, you agree to these Terms. If you don't agree, please don't use our website or services.
1. About Comvexa
Comvexa, Plot 55, Tronglaobi Awang, Moirang (email: support@comvexa.in), offers cashback and rewards on selected offers and helps businesses with registration on telecom operators' DLT platforms under TRAI's rules.
2. Eligibility
You must be at least 18 years old, live in India and be able to enter into a binding contract under Indian law. Business customers confirm they're authorised to act for their business.
3. Cashback and rewards
- Cashback rates go up to 75%. Each offer has its own rate, which we confirm to you in writing before you buy.
- Cashback is governed by our Cashback Policy, which forms part of these Terms.
- Offers may change, be paused or end. A rate we've confirmed for a specific purchase still applies to that purchase.
- We may decline or reverse cashback obtained by fraud, misuse or breach of these Terms.
4. TRAI DLT messaging services
- We help you prepare and submit DLT registrations (entity, header, content template and consent template) on telecom operators' platforms.
- Registrations are approved or rejected by the telecom operator. Comvexa cannot guarantee approval or timelines that depend on the operator.
- You're responsible for the accuracy of the information and documents you give us, and for the content of every message you send.
- You agree to send commercial communications only in line with TRAI's regulations, including sending promotional messages only to people who allow them.
- Fees, scope and any operator charges are confirmed in writing before work begins. Cancellations and refunds follow our Refund & Cancellation Policy.
5. Acceptable use
You agree not to:
- give false information or claim cashback on orders that aren't yours;
- create multiple identities or use automated means to claim rewards;
- use our services to send spam, fraudulent, misleading or unlawful messages;
- interfere with, attack or try to gain unauthorised access to this website.
6. Communication
We contact you by email about your claims, withdrawals and services. We'll only send you other messages, including on WhatsApp or SMS, if you've agreed to receive them, and you can opt out at any time.
7. Third parties
Purchases are made with the store or website you choose, under their own terms. Comvexa isn't responsible for their products, delivery, returns or customer service. Comvexa is not affiliated with or endorsed by TRAI, any telecom operator, Meta or any store unless we say so in writing.
8. Intellectual property
The Comvexa name, logo, design and content of this website belong to Comvexa. You may not copy or reuse them without our written permission.
9. Limitation of liability
We provide our website and services with reasonable care and skill. To the extent the law allows, Comvexa isn't liable for indirect or consequential losses, or for losses caused by third parties such as stores, payment providers or telecom operators. Our total liability for any claim is limited to the cashback owed to you or the fees you paid us for the service concerned. Nothing in these Terms limits rights you have under Indian consumer protection law.
10. Suspension
We may suspend or refuse service where we reasonably suspect fraud, misuse or a breach of these Terms. Where appropriate, we'll tell you why.
11. Governing law and disputes
These Terms are governed by the laws of India. Please contact us first at support@comvexa.in so we can try to resolve any issue. Any dispute will be subject to the jurisdiction of the competent courts having jurisdiction over Moirang.
12. Changes
We may update these Terms from time to time. The date at the top shows when they last changed. Continuing to use our services after a change means you accept the updated Terms.